Terms and conditions.

These terms govern access to and use of Jurono websites, accounts, software services, firm profiles, directory functions, intake flows, support, demos, and related services provided by Jurono UG (haftungsbeschraenkt) i. G., Berlin, Germany. Separate order forms, plans, data processing agreements, service descriptions, or individual migration offers take precedence where they expressly deviate from these terms.

Users must provide accurate information and keep account credentials confidential. A person registering a firm account confirms that they are authorised to act for the firm or organisation. Jurono may verify professional, firm, billing, or contact information before activating certain functions. Access can be refused, suspended, or limited if information is inaccurate, security is at risk, or use violates these terms.

Jurono provides software for law firm visibility, structured client inquiries, profile management, and e-file-ready workflows. Feature availability can depend on the selected plan, onboarding status, technical integrations, and jurisdiction-specific requirements. Jurono may improve, modify, or discontinue features where this is reasonable for product development, security, legal compliance, or technical operations. Material adverse changes to paid core services will be communicated in advance where practicable.

Customers are responsible for lawful use of Jurono, the accuracy of their firm profile and published content, professional-law compliance, client communication, and any legal advice or legal services delivered through their firm. Customers must not upload unlawful content, infringe third-party rights, misuse the service, attempt unauthorised access, bypass security controls, scrape the platform, or use Jurono to send spam or harmful content.

Paid plans, billing cycles, taxes, and included services are set out in the applicable order, checkout, or offer. Unless stated otherwise, prices are net prices plus applicable VAT or comparable taxes. Invoices are due according to the agreed payment terms. Jurono may suspend paid services after reasonable notice if undisputed amounts remain unpaid. Chargebacks, failed payments, and billing corrections may be handled through the selected payment provider.

Jurono aims to operate the service reliably, but uninterrupted availability is not guaranteed. Maintenance, security work, third-party outages, force majeure, or internet infrastructure issues can affect availability. Support channels, response times, and migration assistance depend on the selected plan or individual offer. Jurono may use reasonable workarounds where a permanent fix requires more time.

Jurono, its software, designs, trademarks, documentation, and platform content remain owned by Jurono or its licensors. Customers receive only the rights needed to use the service during the contract term. Customer content remains the customer's responsibility and property, subject to the rights Jurono needs to host, process, display, secure, and provide the service. Non-public business, technical, client, and contract information must be treated confidentially.

Jurono is liable without limitation for intent, gross negligence, injury to life, body, or health, and mandatory statutory liability. For slight negligence, liability is limited to breaches of material contractual duties and foreseeable typical damages, unless mandatory law requires otherwise. Contracts run for the agreed term and renew or end according to the applicable plan or offer. The law of the Federal Republic of Germany applies, excluding conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods, where legally permissible.