Privacy policy.

Controller for this website and the Jurono services is Jurono, Wilmersdorfer Str. 122-123, Berlin, Germany. Represented by Jennifer Eberlei. Registration details: not registered. VAT ID: DE458024489. Privacy requests can be sent to privacy@jurono.eu. General support requests can be sent to support@jurono.eu. If a data protection officer is appointed, the officer's contact details will be added here.

We process personal data that visitors, firms, lawyers, clients, and account users provide to us, as well as technical data generated when the website or platform is used. This may include name, email address, phone number, firm name, role, professional details, billing details, account credentials, communication content, demo requests, support messages, uploaded documents, client intake data, IP address, device data, log data, and security events.

We process data to operate the website, provide Jurono accounts, handle demo and contact requests, maintain firm profiles, deliver software functions, support users, secure the service, issue invoices, fulfil legal duties, and improve the product. The legal bases are contract performance or pre-contractual steps under Art. 6(1)(b) GDPR, legal obligations under Art. 6(1)(c) GDPR, legitimate interests under Art. 6(1)(f) GDPR, and consent under Art. 6(1)(a) GDPR where required, for example for optional marketing or non-essential tracking.

When this website is visited, server logs are processed to deliver the page, maintain security, and diagnose errors. Logs can include IP address, time, requested URL, referrer, user agent, and response status. Essential cookies or comparable storage may be used for login, session security, language settings, and fraud prevention. Optional analytics, marketing, or embedded third-party services are used only where a valid legal basis exists and, where required, after consent under GDPR and German telecommunications privacy rules.

We share personal data only where necessary for the service, legal duties, security, or support. Recipients can include hosting providers, email providers, payment processors, analytics providers, customer support tools, professional advisers, public authorities, and processors acting under Art. 28 GDPR. Processors are bound by data processing agreements. Subprocessors used for the platform are listed on the GDPR information page and will be updated when service providers change.

Jurono aims to use providers in Germany or the European Economic Area where practical. If personal data is transferred outside the EEA, we use an appropriate transfer mechanism, such as an adequacy decision or EU Standard Contractual Clauses, and apply supplementary safeguards where required. No international transfer is made without checking the transfer basis, provider role, data categories, and security measures.

We retain personal data only as long as needed for the relevant purpose, account relationship, statutory duty, limitation period, or security requirement. Contract and billing records can be retained for statutory commercial and tax periods. Security logs are retained for a limited period unless an incident requires longer retention. When data is no longer required, it is deleted or anonymised. Customers can request export and deletion of account data, subject to legal retention duties and protection of third-party rights.

Data subjects can request access, rectification, erasure, restriction, portability, and objection under Art. 15 to 21 GDPR. Consent can be withdrawn at any time with effect for the future. Where automated decisions with legal or similarly significant effects are introduced, affected persons will receive separate information and rights under Art. 22 GDPR. Requests can be sent to privacy@jurono.eu. You also have the right to lodge a complaint with a data protection supervisory authority, in particular in your EU member state of residence, workplace, or place of the alleged infringement.